Case Studies/Omnichannel Retail Platform with Inventory Sync
Retail & E-commerce

Omnichannel Retail Platform with Inventory Sync

Built unified omnichannel platform connecting online and offline operations with real-time inventory synchronization across 50+ locations.

Omnichannel
Retail
E-commerce

Client

Urban Retail Group

Industry

Retail & E-commerce

Completed

December 2023

Omnichannel Retail Platform with Inventory Sync

Measurable Results

99.5%

inventory accuracy

35% increase

customer satisfaction

45% improvement

operational efficiency

The Challenge

1

Real-time inventory synchronization across multiple channels

2

Unified customer experience across online and offline touchpoints

3

Complex pricing and promotion management

Our Solution

Implemented real-time inventory sync with conflict resolution

Built unified customer portal with cross-channel order tracking

Developed flexible pricing engine with dynamic promotions

Technologies Used

ERPNext
Node.js
React
Redis
Elasticsearch
"Our customers can now seamlessly shop online and pickup in-store. The unified experience has significantly improved customer loyalty."

David Kim

Chief Technology Officer

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