Company Introduction
Who Are We?
This one is about our story, the way we deliver, and the track record that backs every promise in this handbook.
Why we started
Back in 2016, good ERP software came with a painful trade-off: enterprise systems were powerful but came with bloated licensing costs and black-box complexity, while cheaper tools couldn't grow with you. Plenty of consultants would sell you a system and disappear the moment it went live.
We set out to offer a third option — practical, affordable digital transformation built on ERPNext and the Frappe ecosystem: open-source, deeply customisable, and built to grow with you. That's still our mission today.
What you get when you work with us
One team owns the whole journey — from the first scoping call to the day your people run confidently on their own. No finger-pointing between vendors. No gaps in accountability.
| # | What You Get |
|---|---|
| 01 | One vendor, full ownership: Consulting, customisation, implementation, on-site support, and long-term maintenance — all under one roof. |
| 02 | Deep industry knowledge: We've worked across 50+ sectors — manufacturing, pharma, trading, retail, healthcare, education and more. Chances are, we've already solved a problem very like yours. |
| 03 | ERP that fits how you work: No off-the-shelf configuration dressed up as "done." We build around your actual workflows, including AI-driven enhancements and bespoke Frappe apps where you need them. |
| 04 | Faster time to value: Our proven 5-step method is built to reach ROI sooner — not drag out a 12-month project that leaves your team exhausted. |
A track record you can verify
Eight years of implementations, hard lessons, and refined process. Here's where we stand today.
| Metric | Current Standing |
|---|---|
| Founded | 2016 |
| Implementations delivered | 350+ successful ERPNext projects |
| Team | 75+ certified developers, consultants & support specialists |
| Industries served | 50+ sectors |
| Client retention | 99% — with 350+ active clients |
| Global presence | India, UAE, USA, UK, Singapore, Canada |
These aren't vanity numbers. A 99% retention rate means that after go-live — after the hard part — clients choose to stay. That's the number we're most proud of.
Why our clients trust us
Trust is earned slowly and lost quickly. Here's what we've put in place so you don't have to take our word for it.
| # | Trust Signal | What It Means For You |
|---|---|---|
| 01 | ISO-certified | Our standards for quality, security, and delivery aren't internal promises, they're independently verified. |
| 02 | India's Best Frappe Partner 2024 | We were recognised by Frappe Technologies themselves — the company that builds the platform we specialise in. |
| 03 | Proven delivery history | We've delivered for Fortune 500 manufacturers, mid-market retailers, pharma companies, and NGOs — organisations that couldn't afford to get it wrong. |
| 04 | Post-go-live support | When your system goes live, we don't disappear. Our 24/7 support includes hypercare, stabilisation, and long-term managed services. |
| 05 | Clear commercial commitments | Every project comes with transparent pricing, milestone-based delivery, and clear SLA commitments — so you know what you're paying for and what you're owed. |
Want to know where we fit?
Tell us what you are trying to replace, connect, or automate, and we'll map it to the right ERPNext service path before scope gets complicated.
