FAQs

How long does implementation typically take?

Implementation usually takes between 8 and 16 weeks, depending on how complex the business processes are and how many modules you need. Simple ERPNext projects can be done in about 2 months, while larger custom projects may take 3-4 months.

What if we need changes after go-live?

After go-live, we can handle changes as part of support or a maintenance agreement. Small changes are usually handled quickly, while larger updates are scoped and scheduled so they do not disrupt live operations.

Can we add more users later?

Yes, you can add more users later. ERPNext is built to scale, so new users can be added as your team grows, and access roles can be adjusted as needed.

How do we migrate from our old system?

We migrate data from the old system by mapping your existing records to ERPNext fields, cleaning the data, and importing it into ERPNext. We usually start with a test migration, verify the results, and then move the final data to production.

What's your payment structure?

Our payment structure is usually split into milestones. Commonly, clients pay an initial booking amount and then staged payments at design, development, testing, and go-live. Support and maintenance are billed separately, either monthly or yearly.

Do you offer fixed-price or T&M engagements?

Yes, we offer both fixed-price and time-and-materials (T&M) engagements. A fixed price is best for well-defined projects, while T&M is better for projects that may change or need ongoing support.