Work Model
How we work — and why it works for you.
You're not just choosing software; you're choosing the people behind it and the way they operate. Here's how we're set up — and what each part of it means for your project.
A way of working built around outcomes
We pair the structure of a proven delivery process with the speed of a distributed, flexible team. In plain terms: enough process to keep your project on track, enough agility to move fast when it matters.
| # | How We Work |
|---|---|
| 01 | We're measured on results, not hours: Our culture is built on outcomes and ownership. The person on your project is accountable for getting it done well — not for clocking time. |
| 02 | We move quickly, and tell you clearly: Fast-paced execution paired with clear, plain communication. You'll always know where things stand without having to chase an update. |
| 03 | One joined-up team: Consulting, development, and support work together on your project — not in silos that hand off and lose context between them. |
| 04 | Always learning the platform: Our team continuously sharpens its ERPNext, Frappe, AI, and automation skills — so you benefit from current best practice, not last year's. |
A team that comes to you
Most of our people work from client sites or their home cities across India, with our Pune office as a coordination hub rather than a place everyone has to commute to. The practical upside for you: we can put people close to your business, not just behind a screen far away.
team members
+ coordination hub
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team members
Additional team members in Hyderabad, Bangalore, and other cities step in whenever proximity or specialist availability helps the project move faster.
Wherever you are, whenever you need us
Our core team works in India Standard Time, but we're built to support clients around the world. We already work with businesses in the UAE, UK, USA, Canada, and Singapore.
| # | Coverage Model |
|---|---|
| 01 | Global engagement: Flexible, client-centric working for customers across the UAE, UK, USA, Canada, Singapore, and beyond. |
| 02 | Extended coverage: We extend our working windows to overlap with your timezone, so there's real conversation, not just overnight email. |
| 03 | Near round-the-clock: Priority support with near 24/7 assistance is available under a support contract for clients who need it. |
We'll speak your language — literally
ERPNext supports 20+ global languages, with regional formats for currency, tax, compliance, and dates built in. English is our official working language, but our team also supports Hindi and several regional languages, so your staff can be comfortable in the language they know best.
The people behind the work
A distributed team, but a connected one.
Curious how we'd work with your team?
Tell us where you're based and how you like to work — we'll explain exactly how we'd set up communication, coverage, and support around you.
